Shipping policy

We aim to deliver your order quickly and safely across India. Please read this policy before placing your order.

1. Shipping Coverage

We deliver across India to all serviceable pin codes through reliable courier partners.

2. Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
Prepaid orders are processed faster.
Cash on Delivery orders may require confirmation before dispatch.

3. Delivery Time

Estimated delivery time is 3–5 business days across India.
Delivery timelines may vary depending on your location and courier operations.

4. Shipping Charges

Free shipping is available on all orders across India.
Cash on Delivery is available with an additional charge of ₹49.

5. Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.
You can track your order in real time using the provided link.
If you do not receive tracking details within 48 hours, please contact us.

6. Delays

Delays may occur due to courier issues, weather conditions, high order volume, or other external factors.
We request your patience in such situations.

7. Incorrect Address or Failed Delivery

Please ensure your address and phone number are correct while placing the order.
If delivery fails due to incorrect details or unavailability, the order may be returned.
Re-dispatch may require additional charges.

8. Cash on Delivery

Cash on Delivery is available on eligible orders.
A ₹49 COD charge is applicable.
Orders may be confirmed before dispatch.
Unconfirmed orders may be cancelled.

9. Contact

Email: support@eizaro.com
Phone: +91 7084499307
Address: Kanpur, Uttar Pradesh, India – 209302